Accelerating Sales with a Panel Configurator: Drupanel's Success Story
How did we improve our client's growth through digital solutions?
Our client was in need of a website redesign to keep up with the latest design trends and improve their online presence. The client provided us with a new design concept that was in line with the latest design trends of 2022.
In addition to the redesign, we also developed new functionalities for their configurator to enhance the customization experience for their customers. In this case study, we will showcase the redesign results and the impact of the new functionalities on the client's business.
Who is the client?
Drupanel was founded in 2004 and in the last decade and a half has become a true benchmark of quality in the segment of ornamental panels made of ALUMINUM, PVC, HPL, simple insulating glass, or stained glass, being a market leader in the field of design and production of these products.
Design Process
The design for the website was provided by the client and our team worked closely with them to ensure the design was in line with their vision and goals. We estimated the time required for each section of the website and began the implementation phase.
We consulted with the client to gather their UX requirements and preferences, resulting in a user-centered design that meets their goals. Our custom-built website delivers a seamless experience for users.
New Functionalities
The Drupanel configurator is a tool for configuring panels. It allows customers to choose the properties of the panel and add it to their cart for purchase.
Professional Configuration: We added new steps to the configurator to ensure a more professional configuration process for customers.
Automated Ornamental Glass Stock Change: To improve a repetitive process, we created a method for automatically changing the stock of ornamental glass for all panels, instead of manually changing the stock for each panel type
Dynamic Catalog: We implemented dynamic catalog loading with the available stock from the website, which was imperative as the stock changes weekly.
Results
To highlight the results of the redesign and development of Drupanel's product configurator, the following improvements were achieved:
- Improved User Experience (UX): The new design made the website more intuitive for clients' customers, resulting in a better overall user experience.
- Reduced Client Support Interaction: With the improved user experience, the clients' support team had less direct interaction with customers, making the process more efficient.
- Resolved Main Problems and Ambiguity: The new steps in the configurator solved key issues and eliminated any ambiguity, resulting in a more streamlined ordering process
- Decreased Customized Invoices: With the ability to create proforma invoices directly from the website, the need for customized invoices was reduced.
- These improvements demonstrate the positive impact of the redesign and development of Drupanel's product configurator, improving the user experience and streamlining the ordering process.
Contact details
Who should schedule a free call?
- Business owners looking to reduce manual and slow processes by having a custom platform that fits to their needs.
- Businesses looking to increase their productivity by properly tracking the employees activity in a custom platform.
- Businesses tired of working with several platforms with extra features that may slow the processes instead of improving them.
- Businesses looking to add new features at their actual platform.
- Businesses looking for a reliable agency that can make their company a priority.